COVID-19 Safety Procedures
Our promise to you
Our new normal will be a little different to how we have previously operated. However, our promise to you, our clients, community and team is to deliver a safe, responsible service with your health and well-being at heart. We pledge to continue to create a relaxed, personal and five star Styled service that our clients expect.
The booking and payment process
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All bookings can be made by telephone and gift voucher purchases online. Full payment for your Styled service will be taken at the time of booking. This will ensure a smooth departure experience. For cancellation terms please use this link.
Arriving at your appointment
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When you arrive for your appointment, you’ll be asked to use hand sanitiser which we will provide. This will also be available throughout your consultation
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We will ask you to place your personal items in a freshly sanitised box when you arrive and for the duration of your consultation.
During your consultation
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For a time we will not be able to offer you refreshments, but you may bring them with you
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Stylists will be wearing PPE face visors and/or masks throughout your consultation
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We will require you to wear a mask during the closer contact parts of your consultation
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We will remove our usual store brochures and will instead show you clothes options on screen
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Clients will still be able to bring clothes to the session to show the stylists. However, the stylist will remain a safe distance away and look at (but not touch) the clothes.